Terms of Use
Last updated: October 26, 2026
Draft for review. These terms are being reviewed by a qualified US attorney. Governing law to be confirmed by counsel.
These Terms of Use ("Terms") apply to your use of this website, which is operated by Arjava ("we," "us"). By using the site, you agree to these Terms. If you don't agree, please don't use the site.
Please read section 11 carefully. It requires most disputes to be resolved by binding individual arbitration, not in court, and waives your right to bring or join a class action.
1. About this website
This website gives general information about our AI-first systems and services. Nothing on it is an offer or a contract. Any work we do for you, including a paid pilot, a build and a monthly subscription, will be covered by a separate written agreement that we both sign. If that agreement conflicts with these Terms, the agreement controls.
2. Pilots, prices and subscriptions
We do not publish prices on this website. The price and scope of any paid pilot, the build price, the monthly subscription fee and what each includes are set out only in a written agreement with you, in US dollars (USD). Ownership and licensing of any software or systems we provide are also set out in that agreement. Timelines on this site, such as "live in weeks", describe our experience in our own companies and are not a promise for your project.
3. Case studies
Our case studies describe systems we built and run inside our own group of companies. They are not client results. Results depend on each business and project, and we can't promise the same results for you.
4. Our content
The text, design, logos, images and other content on this site belong to us or our licensors and are protected by US and international intellectual property laws. You may view and share pages for personal or internal business use. You may not copy, modify or reuse our content for other purposes without our written permission.
5. Using the site properly
You agree not to:
- use the site for anything unlawful, harmful or misleading;
- try to break into, overload or disrupt the site or its systems;
- copy or collect content from the site with automated tools without our permission;
- send us false information or someone else's details through the contact form.
6. Links to other websites
Some links, such as the links to our products, open other websites. We are not responsible for the content or privacy practices of websites we don't control.
7. Your information
Our Privacy Policy explains how we handle personal information you share through this site.
8. Disclaimer of warranties
THE SITE AND ALL CONTENT ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE ACCURATE, ERROR-FREE, SECURE OR UNINTERRUPTED. Some states do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you.
9. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ARJAVA AND ITS AFFILIATES, OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED US DOLLARS ($100). Some states do not allow these limitations, so they may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.
10. Indemnification
You agree to defend, indemnify and hold harmless Arjava and its affiliates, officers, employees and agents from any claims, losses, damages, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of or related to (a) your misuse of the site, (b) your violation of these Terms, or (c) your violation of any law or the rights of a third party.
11. Dispute resolution: binding arbitration and class action waiver
Informal resolution first
Before starting arbitration, you and we agree to try to resolve any dispute informally for at least 30 days. To start, send us a written notice describing the dispute. Contact us using the form on our website.
Binding arbitration
If we can't resolve it informally, any dispute, claim or controversy arising out of or relating to these Terms or the site will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules or Commercial Arbitration Rules, as applicable, which are available at adr.org. The Federal Arbitration Act governs this section. The arbitration will be conducted by a single arbitrator, in English, either online, by phone, or in person in Delaware or the US county where you live, as you choose. The arbitrator's decision is final and may be entered in any court with jurisdiction.
Exceptions
Either party may bring an individual claim in small claims court, or ask a court for an injunction to protect its intellectual property rights.
Class action waiver
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING. The arbitrator may not combine more than one person's claims or preside over any class or representative proceeding. YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL.
Opting out
You may opt out of this arbitration agreement by contacting us using the form on our website, with "Arbitration opt-out" in your message, within 30 days of first using the site. If you opt out, or if this section is found unenforceable, disputes will be resolved under section 12.
12. Governing law and venue
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Subject to section 11, any dispute that is not arbitrated will be brought only in the state and federal courts located in Delaware, USA, and you and we consent to the personal jurisdiction of those courts.
13. Severability
If any part of these Terms is found to be invalid or unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest of these Terms will remain in full force and effect. If the class action waiver in section 11 is found unenforceable for a particular claim, that claim (and only that claim) will be decided in court under section 12, not in arbitration.
14. General
These Terms, together with our Privacy Policy, are the entire agreement between you and us about the site. If we don't enforce any part of these Terms, that is not a waiver of our right to enforce it later. You may not transfer your rights under these Terms. We may transfer ours, for example if our business is merged or sold.
15. Changes to these Terms
We may update these Terms from time to time. We will change the "Last updated" date above. If you keep using the site after a change, you accept the new Terms.
16. Contact us
Arjava
To reach us, contact us using the form on our website.